Client Project
User Research
Product Design
Team Competition
Re-designing a court space
City of Brantford Justice of the Peace
2-5 minute read
In this case study, we set out to re-design City of Brantford's Justice of the Peace courtroom. The goal was to design an accessible, inclusive, & modern court space, in which we did, and won 2nd place by judges during our pitch presentation! 🏆
Overview
Contents
Team
My Role
Tools Used
Timeline
Bavneet Sandhu
Leanne Witski
Therese Ristow
Nida Shanar
Contributed throughout every stage
Feb-April 2023
Canva
Sims 4
TinkerCAD
Background
Background
Project Challenge and Objectives
To re-design an accessible & user-friendly court-space for the City of Brantford Ontario, Justice of the Peace in the One Market building.
Project Challenge:
Project Objectives:
User Research
Online Survey Questions:
What are some challenges you would think judges would face in a courtroom and why?
How would judges expect information and rooms to be organized in the court building?
How do judges interact with the juries during trials?
How do judges interact with the plaintiffs/defendants in the courtroom?
How do the judges interact with attorneys in the courtroom?
In your opinion how accessible and inclusive are current courtrooms to people with various disabilities, faiths and identities (specifically mention brantford courtrooms if you have experience)
Research Findings
Online Survey Analytics:
In order to visualize & conceptualize our user group (POA Judges), we created a user persona.
Some questions results from "What are some challenges you would think judges would face in a courtroom and why?":
User Persona and Journey Map
In order to visualize & conceptualize our user group (POA Judges), we created a user persona.
In order to visualize & conceptualize our users journeys through the court-space, we created a journey map.
Usability Testing
We tested our mid-fidelity prototype through interviews with peers, and found insights to help us improve our high-fidelity prototypes.
We asked participants:
To share their thoughts from the perspective of various users
Pros and cons of the design
Additional feedback
✅ Positive Feedback:
Different style doors being good signifiers of what's behind them.
Various separate doors into the courtroom
Lounge space for staff
❌ Need improvement in:
Lack of space in some areas
Need for judges rooms close to their entry point into the courtroom
Final Prototypes
Prototype #1:
An early realistic prototype using the SIMS 4.
Prototype #2:
A realistic prototype that fits the One Market building map using TinkerCAD.
Prototype #3:
A blue-sky ideal prototype using TinkerCAD.
Constraints
What I learned
I honed my skills in team collaboration and communication, while also enhancing my proficiency in designing prototypes and conducting observational research.
During our presentation for the Justice of the Peace judges, Manager of the City of Brantford Judicial Court, as well as other UX professionals & sponsors, I am proud & grateful to say that our team won 2nd place!
Overall, this opportunity allowed me to understand my potential as a designer and what I can learn from!
